Delivery

Delivery within Australia

Postage cost within in Australia is AUS$10.95 per order, this includes multiple item orders. All Baby Toy and Rag Doll orders  are sent by Express Post with tracking. Due to weight issues, orders for Doll Stands are shipped via standard mail with tracking. Your tracking updates will be emailed to you once your order has been shipped and scanned by Australia Post. If you do not receive updates, check your junk mail before contacting us. Should no-one be at the nominated delivery address when Australia Post attempt to deliver, the parcel will then be left in a safe location or will return to your local post office. Australia Post should leave a card in the letter box to notify the recipient that there is a parcel waiting for collection. These details will also be emailed to your email address.

International Delivery

Postage cost for New Zealand customers is AUS$25.00 per order, this includes multiple item orders. Postage cost for International customers is AUS$35.00, this includes multiple item orders. International orders are sent by International EMS Express Australia Post which includes tracking via email notifications.
Doll Stands are shipped via Standard International Mail. Due to Covid, extended delays will be experienced.

**Kate Finn is not aware or responsible for any duty or customs fees that may be charged by International destinations.

Delivery Turn Around

As we ship from The Southern Highlands of NSW orders are currently experiencing a slightly longer period to be processed and delivered by Australia Post. Please make sure orders are placed well ahead of expected delivery dates. Orders are expected to be shipped within 3 working days unless disrupted by public holidays.